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Here's the online ticketing management solution that will save your business time and money — and make it easier than ever to harness the true power of the Internet in your day-to-day operation. Immediately after we installed the DTS ticketing and reservation system to our web site we realized that we had made a good choice. Now that we have been using the system for over a year it is hard to imagine how we handled ticket sales in the past. Prior to using DTS we had attempted to create a home made system using our in house "computer expert", that was a disaster. Then we went through two separate third party services in an attempt to find something that worked, both attempts gave us nothing more than added complication and unhappy customers. Simply put, the DTS system provides 24/7 coverage and service which enables our customers to buy whenever they want and keeps our staff from having to deal with problems at inopportune times. The most impressive part of the system is that its operational cost is free! The pass through handling expense that is added to a customer's ticket purchase has not generated a single complaint. We thought it would be a problem, but I can tell you it has worked for us. I guess people view it the same way they view paying for parking at the airport or at a major league sporting event. My administrative staff now receives functional financial and marketing reports and concentrates on the business of filling trains not managing system problems. Next to being given a free brand new steam locomotive the DTA ticketing and reservation system is the best thing you can get for your railroad! Paul Nichini |
