We understand that unplanned situations arise from time to time and could interfere with your plans to visit us. Because our trips are date and time specific, we may not be able to transfer a ticket to another date. A refund will be given with e-mail notice up to 24 hours prior to your visit. Please email firstname.lastname@example.org for all cancellations.
Disclaimer: Schedules are adhered to as closely as possible; from time to time we may need to slightly alter schedules, or substitute equipment as conditions demand. In the event that weather conditions, equipment and staff shortages, or other external conditions may require us to cancel or alter our schedule, a full refund will be issued.